So, I took my folder of correspondence with me, and walked right into the Fletcher's Hub dealing with our house, and I sat down and said I wasn't leaving until I spoke to someone with authorit-y.
Not really - I asked nicely to talk to someone about where we were at. I was expecting to have security called on me or something, but instead a lovely lady named Di came and listened while I explained the whole history of our house, she was intelligent, and understanding. Then she went and found our file, and had a chat to someone else and came back and said 'don't worry'.
She explained that we were right near the top of the list (higher than she herself was, or that lady over there on reception....oops, starting to feel bad now), and given that our Skope of Works was in the mail (AKA "what is majorly happening to your land"), it looks like we will be getting things moving as soon as anyone. Unfortunately, it does look like our scaffolding will be taken away, as any land remediation will be carried out before work on the house beings.
I cannot express how amazing it was to have a face to face conversation with someone. And at the end she gave me her card with her number on it and told me to call her directly if I need to know anything. Amazing.
I don't see any reason why I couldn't have been told this over the phone, but I had a hunch that going in in person might yield more results. Now we just need to wait for that letter to arrive.
No comments:
Post a Comment